> For the complete documentation index, see [llms.txt](https://docs.cuoral.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cuoral.com/integration/mobile-permission/android.md). # Android ## Google Play Store Screen Recording Declaration Guide ### For Apps Using the Cuoral SDK If your app integrates the **Cuoral customer support SDK** and allows users to record their screen when reporting issues, you must declare this functionality in the **Google Play Console**. This declaration is required because the SDK uses the `FOREGROUND_SERVICE_MEDIA_PROJECTION` permission for screen recording. *** ## Step-by-Step: Submit the Declaration 1. Open **Google Play Console** 2. Navigate to **Policy** 3. Select **App Content** 4. Find **Foreground Service Types** 5. Locate `FOREGROUND_SERVICE_MEDIA_PROJECTION` 6. Click **Manage** 7. Complete the form using the justification below *** ## Declaration Details #### Category **Customer Support / Bug Reporting** #### Justification (Copy & Paste) ``` Our app integrates the Cuoral customer support SDK, which allows users to voluntarily record their screen when reporting issues or requesting assistance. Recording only begins after the user explicitly taps the "Record" button within the support widget. A visible notification is displayed throughout the recording session, and users can stop or cancel the recording at any time. The recordings are used exclusively for customer support and bug reporting purposes to help our support team better understand and resolve user issues. No screen recording occurs automatically or in the background. All recordings are securely encrypted and transmitted to our support backend for analysis. ``` *** ## Privacy Policy Requirement Your **privacy policy must clearly disclose** that the app allows users to record their screen for support purposes. Add a section explaining: * Screen recording is **optional and user-initiated** * Recording only starts when the **user explicitly activates it** * Recordings are used **only for customer support and troubleshooting** * Recordings are **securely transmitted and stored** *** ## Important Notes * No code changes are required. * This is **only a Play Console declaration**. * The feature must remain **user-initiated and visible** to comply with Google Play policies. *** --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.cuoral.com/integration/mobile-permission/android.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.